Work

About

Resume

LinkedIn

Work

About

Resume

LinkedIn

Hey there, I’m Alan.

I'm a product designer rooted in the SF Bay Area, bringing hospitality to digital experiences through thoughtful, intuitive design. I thrive on collaboration and precision, moving between strategic vision and hands-on craft.

Currently a Lead Product Designer at Capital One.

Reducing Credit Card Disputes Process Complaints

Developing a data-informed design strategy to reduce transaction disputes complaints caused by process fragmentation

Reducing Credit Card Disputes Process Complaints

Developing a data-informed design strategy to reduce transaction disputes complaints caused by process fragmentation

Reducing Credit Card Disputes Process Complaints

Developing a data-informed design strategy to reduce transaction disputes complaints caused by process fragmentation

Path Back to Credit

Creating Capital One's vision to help customers out of financial hardship

Path Back to Credit

Creating Capital One's vision to help customers out of financial hardship

Path Back to Credit

Creating Capital One's vision to help customers out of financial hardship

Vantage Real Estate App

Mobile real estate marketplace app designed to let everyone discover the best investment opportunities

Vantage Real Estate App

Mobile real estate marketplace app designed to let everyone discover the best investment opportunities

Vantage Real Estate App

Mobile real estate marketplace app designed to let everyone discover the best investment opportunities

Capital One's Financial Core

Transforming a proof-of-concept UI into a human-centered platform for Capital One's next-generation financial products

Capital One's Financial Core

Transforming a proof-of-concept UI into a human-centered platform for Capital One's next-generation financial products

Capital One's Financial Core

Transforming a proof-of-concept UI into a human-centered platform for Capital One's next-generation financial products